Peoria Heights Water Office

4901 N Prospect Rd
Peoria Heights, IL
61616

Phone (309) 686-2375
Fax (309) 686-2387

Hours M-F 8am-5pm


Emily_Smesrud.jpg

Emily Smesrud
Water Account Tech

Phone (309) 686-2375
Email

 
 

Water Billing & Collection

Peoria Heights Waterworks bills for water to the nearest gallon. Bills are calculated with a system of tiered rates. The rates for December 1, 2018 through November 30, 2019 are as follows:

Water Minimum

  • Resident Step rate up to 6,000 gal/$60.64 - per quarter

  • Business Step rate up to 3,000 gal/$26.99 - per month

The Infrastructure Maintenance Fee is a $5 monthly fee to help maintain and repair water infrastructure. It is listed on the water bill as INF. 

The Waste Disposal Fee, listed on the water bill as WST, is a $10 monthly fee for waste disposal services. Please see the Waste Disposal page of this website for more information.

Residential water bills are issued quarterly and are due on the 10th of the month after issued. Bills that are delinquent after the 10th of the month are assessed a late payment penalty of 10% on the amount due for water usage. A shut-off notice is sent indicating that the service will be terminated if the balance is not paid in full. A lien may also be placed on the property in accordance with Village ordinance.

Business water bills are issued monthly and are also due on the 10th of the month after issued with a 10% penalty assessed on the amount due for water usage after that date.

The average bill is difficult to estimate because water consumption habits vary greatly from household to household. If you have any questions pertaining to your bill or usage, please call the water office at 309-686-2375.


New Water Service

After purchasing a property, please provide proof of ownership (deed, transfer declaration, etc) as well as a $35 water service deposit. Water accounts must be in the property owner’s name and are billed to the address that taxes are mailed to.

We are pleased to report that our drinking water is safe and meets or exceeds Federal and State requirements.