VILLAGE OF PEORIA HEIGHTS POSITION DESCRIPTION

JOB TITLE: Tower Park Attendant
DEPARTMENT: Tower Park
REPORTS TO: Village Administrator or designee(s) DATE UPDATED: March 2020

Under the general supervision of the Village Administrator or designee(s) and the Tower Park Manager, staffs the Tower Park ticket booth as a representative of the Village of Peoria Heights. The Village of Peoria Heights is dedicated to providing quality, personalized service to its residents and guests, and, as such, this position is part of the Village’s mission to provide a superior quality of life.

ESSENTIAL JOB FUNCTIONS:

Greet and assist guests with a friendly and enthusiastic demeanor. Refer guests with inquiries outside Tower scope to Administration.
Demonstrate ability to maintain effective working relationships and professionalism with staff, elected officials, and the general public.
Demonstrate ability to work independently with minimum supervision.
Sell tickets for the Tower and accurately make change.
Use, monitor, and maintain all Tower elevator equipment to ensure all is in working order.
Notify Tower Park Manager of any maintenance issues in accordance with policy.
Keep the immediate area around the ticket booth clean, wipe down tables, open/close umbrellas, etc.
Clean Tower Park restrooms according to schedule or as needed.
Monitor ticket booth supplies and cleaning supplies and notify Tower Park Manager when items need
restocked.
General Tower Park maintenance as assigned.
Performs other related work as necessary.
MINIMUM QUALIFICATIONS REQUIRED:

Maintains a high level of customer service and provides polite, knowledgeable, friendly assistance.
Ability to count and reconcile cash quickly and accurately.
Excellent communication skills
Proven problem-solving abilities
Detail oriented
Any combination of education, training and experience, which provides the required knowledge, skills,
and ability to perform the essential functions of the job.

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